In order for some orders to qualify as SAL they have to be sent in two parcels, so if you have received one parcel but are missing some goods, please contact us to confirm whether there is a second parcel on its way.
Items missing from SAL (small packet) parcels
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Pablo Castillo Q. Hi, I'm still waiting my order 84598. It was shipped 10/16/2016 and haven't arrived. Can you check if it's returned to you? Can I do anything?
Best regards,
Pablo -
tu311_kaewnga Dear Sir or Madam
I would say I missed my parcel order #98704 since I went on my holiday. Could you resend my parcel back again and I will pay this delivery.
Kind regards
Tu 311 -
mycke wilkin Hi, I just received my order n° 103797 but I only received one of the two items. Can you tell me if the other item was sent separately ?
Best regards
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