Items missing from SAL (small packet) parcels

In order for some orders to qualify as SAL they have to be sent in two parcels, so if you have received one parcel but are missing some goods, please contact us to confirm whether there is a second parcel on its way.

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  • 0
    Pablo Castillo Q.

    Hi, I'm still waiting my order 84598. It was shipped 10/16/2016 and haven't arrived. Can you check if it's returned to you? Can I do anything? 

    Best regards, 


  • 1

    Dear Sir or Madam
    I would say I missed my parcel order #98704 since I went on my holiday. Could you resend my parcel back again and I will pay this delivery.
    Kind regards
    Tu 311

  • 0
    mycke wilkin

    Hi, I just received my order n° 103797 but I only received one of the two items. Can you tell me if the other item was sent separately ?

    Best regards

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